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We want you to love your ONEZEROEIGHT.STORE purchase. Try them in the comfort of your home and if you are dissatisfied with the item(s), return it within 14 days of receiving your order. We do not offer free return. 

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- Please make sure the item(s) is in original condition, with the original packaging, original tags, and tickets attached

- A final inspection will be done to ensure all items are in their original condition before processing your returns

- Returns that do not meet our policy will not be accepted and will be returned to you at your cost

- ONEZEROEIGHT.STORE will not be responsible for the loss of a returned parcel.

- Sale items are FINAL SALE 

 

If you want to return or exchange item(s), email us at info@onezeroeight.store with the subject title: Return Request – [Your Order Number]. Our customer service will assist you with the return process.

For all returns there will be a return shipping fee of $5.99. It will automatically be deducted from your refund.After the return has been approved, it takes up to 14-21 working days for the refund to be made to your original payment method.